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New Member
posted Apr 14, 2025 9:38:45 AM

I set up full service and it says i can chat with my expert any time but i don’t know how to chat with them. So I set up an appointment but no one is here.

I need to speak to chat with my tax expert

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1 Replies
Expert Alumni
Apr 17, 2025 8:44:31 AM

Please see why can't I connect to with my tax expert for contact information you can use to request assistance.

 

Here are some other TurboTax Help Articles:

How do I send/view messages from my expert?

To view a message from your tax expert, select the tab with your expert's name (next to Checklist). ...

If you have any trouble accessing your messages, please let your tax expert know during your next ap...

 

How do I connect with a tax expert in TurboTax Live?