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New Member
posted Feb 19, 2020 8:05:49 AM

I purchased my copy of Turbotax Premier from Costco but my CD reader does not work.

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2 Replies
New Member
Feb 19, 2020 8:07:14 AM

You can download the software from InstallTurboTax.com, using your license code found in the case.

Expert Alumni
Feb 19, 2020 8:28:26 AM

@stevenchan36

 

As @marajayne2 stated: You can download your software directly from TurboTax.

  1. Go to InstallTurboTax.com.
  2. Set up a TurboTax account if you don't already have one. If you do, sign in. (If you don’t remember your credentials, you can walk through our Account Recovery page to see if you already have an account.)
  3. Enter your license code in the pop up window.
    • It’s a 14-character combination of letters and numbers (XXXX-XXXXX-XXXXX) that can be found on your CD box insert, envelope, or packing slip.
  4. Select your operating system, and select Get Download.
  5. Download your software and install.
    • When you get to the Your product is installed, now let's activate it screen, enter your license code in the License code box, and select Continue to complete installation.

If you need help installing, we can help with Windows and Mac .

Related Information:

Source: TurboTax FAQ