No one in the user forum can see your account. Are you in exactly the same account with the same user ID you used previously? When you paid your fees did you pay for federal and state--or only for federal? Are you now also including a state return? Did you choose any add-on features?
How can I see my TurboTax fees?
If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
To call TurboTax customer support