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New Member
posted Feb 16, 2024 7:47:08 AM

I paid for Tax Premier 2023 download. When I enter my license code, I am not able to download the Mac version , due to being unsupported. What is happening?

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5 Replies
Expert Alumni
Feb 16, 2024 7:53:07 AM

It depends. Check to see that you did not mistakenly purchase a windows download. 

New Member
Feb 16, 2024 7:57:19 AM

TY. I have checked. I ordered a Mac version.  Still unable to choice the Mac download button.

 

Level 15
Feb 16, 2024 8:33:35 AM

What Mac OS are you running?  Does it meet the system requirements?

 

Mac System Requirements. For 2023 you need Monterey 12 or later
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609

New Member
Feb 16, 2024 10:12:17 AM

I am running Sonoma 14.3.1 

Expert Alumni
Feb 17, 2024 12:12:37 PM