TRYING TO USE CURRENT SOFTWARE FOR 2016
No. You cannot use the current online software to prepare a 2016 return. Online preparation and e-filing for 2016 is permanently closed. You have to download 2016 software and then print, sign and mail your return. If you already paid for your TurboTax software, you can contact customer support to push a download of the software to you.
To file a return for a prior tax year
Only a 2017 return can be prepared online and e-filed. You cannot change the year of the software you are using.
If you need to prepare a return for 2014, 2015, or 2016 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
(if you want to prepare on paper for free: )
PRIOR YEAR FORMS FROM IRS
2016
Form 1040 https://www.irs.gov/pub/irs-prior/f1040--2016.pdf
Form 1040 Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2016.pdf
Form 1040A https://www.irs.gov/pub/irs-pdf/f1040a.pdf
Form 1040AInstructions https://www.irs.gov/pub/irs-prior/i1040a--2016.pdf
Form1040EZ https://www.irs.gov/pub/irs-prior/f1040ez--2015.pdf
Form1040EZ Instructions https://www.irs.gov/pub/irs-pdf/i1040ez.pdf
https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return.
TRYING TO USE CURRENT SOFTWARE FOR 2016
No. You cannot use the current online software to prepare a 2016 return. Online preparation and e-filing for 2016 is permanently closed. You have to download 2016 software and then print, sign and mail your return. If you already paid for your TurboTax software, you can contact customer support to push a download of the software to you.
To file a return for a prior tax year
Only a 2017 return can be prepared online and e-filed. You cannot change the year of the software you are using.
If you need to prepare a return for 2014, 2015, or 2016 you can purchase and download desktop software to do it, then print, sign, and mail the return(s)
https://turbotax.intuit.com/personal-taxes/past-years-products/
(if you want to prepare on paper for free: )
PRIOR YEAR FORMS FROM IRS
2016
Form 1040 https://www.irs.gov/pub/irs-prior/f1040--2016.pdf
Form 1040 Instructions https://www.irs.gov/pub/irs-prior/i1040gi--2016.pdf
Form 1040A https://www.irs.gov/pub/irs-pdf/f1040a.pdf
Form 1040AInstructions https://www.irs.gov/pub/irs-prior/i1040a--2016.pdf
Form1040EZ https://www.irs.gov/pub/irs-prior/f1040ez--2015.pdf
Form1040EZ Instructions https://www.irs.gov/pub/irs-pdf/i1040ez.pdf
https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment
Remember to prepare your state return as well—if you live in a state that has a state income tax.
When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return.
You can clear out the information you entered into the wrong software so that when you are ready to file your 2017 return you can still use the account for 2017.
Here's how to clear out your 2017 return so it will start fresh when you're ready to prepare the 2017:
FAQ: How do I clear and start over in TurboTax Online?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over-in-turbotax-online">https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over-in-turbotax-online</a>?
I'VE JUST ORDERED AND PAID FOR DOWNLOAD OF FORMS FOR YEAR 2017 BT ICANNOT PULL UP FORMS
It depends upon what you are having issues with.
Please see the attached link for instructions to help you download the prior year program.
Please see the following link for instructions to help you open your tax return.