There are 2 free versions. In the regular Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379
To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444
OR There is also The Turbo Tax Free File program which is free for federal and state. And has more forms than the Federal Free Edition, like Schedules A, B, C , D, E, F, EIC, H, K-1, SE, etc.
To qualify for the Free File website you just need to meet one of these 3 things
AGI $36,000 or less
Active duty military with AGI of $69,000 or less
OR qualify for EIC (earned income credit.)
In order to use the Free File program, you have to start it at a special website. Try signing in at the top right
https://freefile.intuit.com/
You might have selected to pay the fees from your federal refund. There is an extra $40 Refund Processing Service charge for that which you can avoid by paying with a credit card.
How to see your fees
For help with fees
https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051
How to remove the Pay from your Refund fee
For the total to be $150, you must have $60 for Deluxe federal, $50 for state and an additional $40 to have your fees paid from your federal refund. If you have not paid or registered, you may be able to clear and start over in the Free Edition. However, it is only for very simple returns that can be prepared on just the form 1040 with no other schedules. Here is how to clear and start over: https://ttlc.intuit.com/questions/2586254-using-clear-start-over-in-turbotax-online
If you need other schedules, there is another free product from the Free File Program than you might be eligible to use:
You qualify if you had $36,000 or less AGI or $69,000 or less military family AGI or qualify for EITC. Click on See if you qualify then Yes (if you do) then Start Now button, then choose Create an Account.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program