I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

Level 15

Jan 1, 2020 4:11:37 PM

@megan-sullivan what version OS are you on? @macuser_22 will need to know.

Returning Member

Feb 27, 2021 12:09:53 PM

BigSur 11.1

Intuit Alumni

Feb 27, 2021 6:52:34 PM

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

Returning Member

Mar 8, 2021 9:06:16 AM

I have the same issue in that I keep getting "TurboTax quit unexpectedly " I am running Mac OS Catalina 10.15.7

Intuit Alumni

Mar 8, 2021 11:00:23 AM

Please see the TurboTax Help article below for assistance with troubleshooting TurboTax for Mac download issues.

Troubleshoot TurboTax for Mac download issues

Returning Member

Mar 8, 2021 3:16:53 PM

A telephone call to Turbo Tax solved the problem

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I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?