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New Member
posted Mar 30, 2020 6:26:24 PM

I installed premier on 5 laptops. the activation code can be used 5 times. one laptop died and how can I install it on a new laptop with the activation code used 5 times?

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4 Replies
Expert Alumni
Mar 30, 2020 6:41:48 PM

You sure can! TurboTax 2019 software can be installed, authenticated, and activated on up to 5 different computers per the TurboTax Desktop Software End User License Agreement for Tax Year 2019.  Even though one of your 5 computers died, installing and activating on another computer would be your 6th activation, which is not permitted.  

New Member
Aug 8, 2020 10:07:48 AM

I have replaced one of my 5 activated PC's. Why can't the new PC be allowed to replace one of the previously activated PC's? If not, this is not user friendly....very disappointed????

Level 15
Aug 8, 2020 10:22:59 AM

Call and ask them if you can get another code.  Why do people need to install it on 5 computers?  Why more than 1 or 2?  Do you own all these computers?  it is only licensed for computers you own.  

 

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New Member
Apr 10, 2022 9:17:29 AM

I had the same issue. I had to reformat my system multiple times because I was building a new PC and ended up using the activation code multiple times. I called them and they said that they won't be able to do anything because it had already been used 5 times. 

Turbotax tracks everything we do but they say they cannot track whether the activation was used to file the taxes. That's a blatant lie. I'm a Software Engineer and I know how software works. They absolutely track each and every thing you do. They just want me to buy another license code.