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Returning Member
posted Jan 31, 2023 11:45:51 AM

I have two computers with TT on them. I download state A (as the free version on computer 1) and then paid to download State B. On computer B, I did the reverse.

So, now it wants to charge me for state A on the second computer.

Any ideas?

0 2 275
2 Replies
Level 15
Jan 31, 2023 12:10:28 PM

Yeah, I think your stuck.  Call in and ask for the state download.  How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Returning Member
Feb 2, 2023 2:11:38 PM

I connect with support live and they fixed the issue.