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New Member
posted May 9, 2020 8:08:54 PM

I have been waiting for a 6 digit code to verify my email address nothing has happen within the last 20 minutes. what can I do?

0 9 1832
1 Best answer
Level 15
May 9, 2020 8:13:18 PM

Check your email's spam/junk folders.  Or try a different email address in your account settings.

Also see this FAQ:

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

If that's not helpful, please phone Customer Support.

 

Support hours are 5AM-5 Pacific (8AM-8PM Eastern), Mon-Fri


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

9 Replies
Level 15
May 9, 2020 8:13:18 PM

Check your email's spam/junk folders.  Or try a different email address in your account settings.

Also see this FAQ:

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

If that's not helpful, please phone Customer Support.

 

Support hours are 5AM-5 Pacific (8AM-8PM Eastern), Mon-Fri


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

New Member
Mar 29, 2021 4:09:38 PM

: I have been waiting for a 6 digit code to verify my email address nothing has happen within the last 20 minutes. what can I do?

Level 15
Mar 29, 2021 5:41:03 PM


@ Ruth Beneke

 wrote:

: I have been waiting for a 6 digit code to verify my email address nothing has happen within the last 20 minutes. what can I do?


Be sure to check all your email accounts and also look in the spam/junk folders.  Or you can update your email address to a different one.  For more info, see this:

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

If that's not helpful, please phone Customer Support.

 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

New Member
Apr 8, 2021 12:56:27 PM

please resend  verification code to my email address

Level 15
Apr 8, 2021 3:32:04 PM


@1cdala60 wrote:

please resend  verification code to my email address


This is a user community forum.  No one here can send you an email verification code.    Please see this FAQ:

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

Returning Member
Apr 14, 2021 1:28:52 PM

hoe do get my code

Level 15
Apr 14, 2021 3:28:11 PM


@Chapspin wrote:

hoe do get my code


What kind of code?   Are you referring to a 6-digit code to verify your email address when you are efiling?

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

New Member
May 15, 2021 6:46:42 PM

waiting for verification code

Level 15
May 15, 2021 8:07:59 PM


@petersen-thomas01-att-net wrote:

waiting for verification code


Are you in the process of efiling and referring to the email verification code?

Be sure the code is not ending up in your email's spam/junk folder or another email address you have.   See this FAQ for some tips, which also includes info on how you can change the email address in Account Settings, if you wish to use another email address.

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

If that's not helpful, please phone Customer Support.

 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

NOTE:  If you are using Free Edition, phone support is not included unless you upgrade to PLUS for a 29.99 fee.  But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook.

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax