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Level 2
posted Oct 25, 2019 8:36:34 PM

I have Advantage with Premier Desktop. I definitely do not want to use Online. Can I add a TurboTaxLive services to Premier Desktop?

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1 Best answer
Level 15
Oct 25, 2019 8:38:33 PM

Sorry no.  If you buy the Desktop CD/Download program it doesn’t have access to the Live CPA support.  Only the Online versions have Live support.  See the Note at the bottom of this

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

2 Replies
Level 15
Oct 25, 2019 8:38:33 PM

Sorry no.  If you buy the Desktop CD/Download program it doesn’t have access to the Live CPA support.  Only the Online versions have Live support.  See the Note at the bottom of this

https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/00/27191

Level 2
Oct 25, 2019 8:52:59 PM

Thanks for the speedy reply.  🙂

I assume you are referring to "Note: TurboTax Live is available for TurboTax Online customers only. TurboTax Live is not available in the TurboTax CD/Download software."  I found that half way down the page you provided.