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New Member
posted Aug 14, 2025 5:33:43 PM

I had installed TT Home & Business 2023 on old computer hard drive died

Still have code. Where can I find a link for download? 

0 4 7445
4 Replies
Level 15
Aug 14, 2025 5:40:50 PM

The last couple of years you have to log into an Intuit Account when you install even from the CD, so your downloads and licenses are listed there (even if you bought it from somewhere else) so if you need to download to install it again or install on another computer, even on the other operating system (Windows, Mac).  And the download will always be up to date with all the updates.

 

If you have a License Code you should be able to download 2021-2023 here on the prior program page.  Click on the little blue “access it here” link at the end of the top paragraph.

TurboTax® 2023 Prior Year Tax Prep - File Past Years' Taxes

New Member
Aug 14, 2025 5:46:07 PM

Mine never went to my account. I need the downloads page that looks like this, only for 2023

 

https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

 

Level 15
Aug 14, 2025 6:27:45 PM

If the 2023 software is not in your Intuit Account, then unless someone can tell you a direct link to a 2023 download page, you may have to phone TurboTax Support to ask for assistance in getting the software.

 

Support hours are 5AM-5PM Pacific, Monday-Friday.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 15
Aug 15, 2025 11:51:38 AM

@bscollins1   Maybe you have another account.  How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-turbotax/L9aVfKS1Z_US_en_US?uid=ll5g6zcx

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/