Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Apr 8, 2023 6:40:39 PM

I got an email saying I can get 20% off TurboTax Deluxe. I'm signed into my account but when I press the link it takes me to the default page. How do I get the discount?

When I clicked "Get Discount" button it takes me to the default 2022 Taxes page. I'm already signed into TurboTax when I clicked the link so where is the 20% discount?  What do I need to do to get the 20% discount? Where does it appear? Do I need to enter my payment method first?

0 5 2904
1 Best answer
Intuit Alumni
Apr 9, 2023 9:35:29 AM

Typically you will see the discount applied to the payment page.  Is this a link from TurboTax or an affiliate link?  For more information about affiliate partner discounts, please see our Help Article.  

5 Replies
Intuit Alumni
Apr 9, 2023 9:35:29 AM

Typically you will see the discount applied to the payment page.  Is this a link from TurboTax or an affiliate link?  For more information about affiliate partner discounts, please see our Help Article.  

Level 1
Apr 9, 2023 4:22:26 PM

The email and discount link is from TurboTax. I logged out and logged back into my account and I got to the payment page and the discount is applied. My question is resolved.

Level 3
Apr 21, 2023 12:38:45 PM

I got the same email. It was from Intuit. I expected the 20% discount to be deducted when I paid. However, this didn't happen, and I wound up paying the full amount. I have requested help from TurboTax, but so far I'm not getting any help. I was given a new discount code, but there is no place to enter it because I've already paid. This isn't fair. I've been a TurboTax customer over 30 years, and this is no way to treat a loyal customer.

New Member
Apr 3, 2024 8:43:49 AM

Same. I got an email saying 20% off if I file today, but once in the final review page its asking me to pay the full amount of 69, not 56 as the email says. Nowhere to apply a code or anything, wondering if its a fake email just to get you to file. lame. 

Expert Alumni
Apr 3, 2024 9:16:23 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service