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New Member
posted Nov 10, 2021 7:06:16 PM

I found out too late that my 2008 Mac is not compatible with my Turbotax download. I can't upgrade my OS to Mojave which is what is required.Is there anything I can do?

I have already purchased it. Can I change, return, or otherwise use it? I have a PC as well.

0 2 399
2 Replies
Level 15
Nov 10, 2021 7:08:59 PM
Level 15
Nov 10, 2021 7:11:58 PM

Two things:

1) Call customer support and have them switch you to a Windows download.

2) Ask support to switch switch you to the online version that can b used with any compatible web browser.


Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number