I followed link to delete return and start over. But I can't get to where I started before. How do I do that? This is a 2018 return.

If you are attempting to delete or edit a particular section, form, or schedule from a return, then there isn't any need to clear the return.

You can edit by: 

1. Typing in the name of a topic in Search, for example Form W-2. 
2. Clicking the Jump to form W-2 or the Go to W-2 prompt. 

It will take you to a screen where you can edit, delete, or add additional Forms W-2.

To ensure if a topic has been deleted, you can:

1. Select Tax Tools in the left side menu
2. Click Tools
3. Select Delete a Form shown under Other helpful links
4. Scroll to the item you wanted to clear.  
5. If the topic is not included in the drop down list, then it has been deleted.
6. If it is still present,then click Delete
7. Click the Continue With My Return button to complete the preparation of your return

If you prefer to clear the return and start over, do the following:

1. Select Tax Tools on the left side menu
2. Click Clear and Start Over
3. Click the "Yes" button to confirm

 After your entries have cleared, you will be prompted to select a TurboTax product so you can start over from the very beginning. 

I accidently imported my prior years return twice and want to totally delete one.  I don't see a left menu with a tax tool option.  I have the CD Home and Business product.  Any help is appreciated. 

@ageeken61 There are a few options to clear and start over on CD/Download Version.

• You can delete a tax return from within the TurboTax Windows Desktop Program on the very first screen after starting the program or go to File-Open. Click on the large square icon representing the file you wish to delete (avoid clicking the blue "Continue" button). Then just hit your delete key and answer the prompt.
• You can start the program and on the first page click the blue Find a Tax File link at the bottom of the box. Then in the list that pops up you can right click on the file and choose delete.
• Or you can delete it from Windows.  The tax files end in .tax2020 and should be in your Documents folder and then in a Turbo Tax subfolder.
• Another option is to just start a new return, go to FILE - NEW and ignore the wrong one.

"VolvoGirl Level 15"@

How can I delete my info on form so I can start over

If you need to clear your entire return and start over, please follow the instructions here. 

If you need to remove one form, please follow the instructions here. 

If you need additional assistance, please click here to contact customer support.