See How do I print my 4868 extension form after e-filing it through TurboTax Easy Extension?
Click here to check your extension e-file status. If you filed Married Filing Jointly, only the primary taxpayers SSN will show. See the screenshot below.
Related information:
I have asked this question many times and no one has answered me. I just need to talk to a human being... are there any who work at turbo? I need help! I have trusted you to help me with my taxes this is going on 8 years you say. But I can't get the help I need now??? Can't someone contact??? Dee Cappelletti
ladymacghille:
This is mainly a user community forum. I'll tell you how to reach TurboTax Support below, if necessary.
When you use the steps in the FAQ at the first link provided above, where do you hit a roadblock? Are you able to find and view/print the PDF of your return documents when you follow those steps? If not, which step fails?
Has your 2018 return already been filed, or is it still in preparation?
NOTE: If you log into your account and see no evidence you have started a 2018 return in that account, then you likely have multiple accounts, and we can tell you how to troubleshoot that.
If your question is not answered in this user community forum, here's how to phone TurboTax Support for assistance:
Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632