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New Member
posted May 31, 2019 11:43:05 PM

I downloaded 2016 disc, asks if I'll allow app to make changes to my computer, I said no, doesn't open app. If I have to answer yes what are the changes? Thank you.

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1 Best answer
Level 6
May 31, 2019 11:43:06 PM

In this case, the "changes" are simply the installation of a new program. You need to answer "yes".

3 Replies
Level 6
May 31, 2019 11:43:06 PM

In this case, the "changes" are simply the installation of a new program. You need to answer "yes".

Returning Member
Apr 12, 2023 1:55:51 PM

Yes. I was charged for an extension.  I NEVER SELECTED THAT.  Sorry, but would like a refund for $5+.  Thanks

Intuit Alumni
Apr 16, 2023 8:10:55 AM

If you have questions regarding a fee you were charged, please reach out to TurboTax Customer Support to have someone review the fees with you. To get you to the right person, use the keywords billing issues​​​​​​.

What is the TurboTax phone number?

@dardarwolf