HOW CAN I DOWNGRADE TO A LOWER VERSION
https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-priced-version-turbotax-online/L2IDaMvkt_US_en_US?uid=m6ilzady
How can I see my TurboTax fees?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k
If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :
I encounter a very similar things. I'm so disappointed at TurboxTax.
https://ttlc.intuit.com/community/taxes/discussion/turboxtax-use-dark-design-pattern-to-trick-me-buying-live-assist-add-on-and-refuse-to-refund-be/00/3594171