This is a user to user forum.  No one can see your return to find out why you cannot e-file.  The following gives some reasons why you would not be able to e-file.

When a tax return can't be e-filed no matter what you do

Returns can't be e-filed if they:

• Contain overrides
• Have no taxable income
• Contain a W-2 where box 1 is blank or the box 16 amount is greater than the box 1 amount
• Contain IRS forms or schedules not on the accepted Forms and Schedules list
• Contain non-final forms
• Are for prior-year or amended returns

Many nonresident and part-year state returns cannot be e-filed either, due to circumstances beyond our control (we'll let you know if your non- or part-year resident return must be paper-filed).

In addition, certain returns keep getting rejected because somebody already claimed a dependent on the return or because of incorrect information in the IRS database. In these cases, there's really nothing you can do to "fix" your return so you can e-file it. For this year at least, you'll need to file a paper return instead.

I ended up having to delete my state return re add it and then pay $40 to get it to file. I do not know why this happened as it has never happened before. This is my 3rd year using turbotax and the first time I had to pay to file not to mention I had to pay $40 additional dollars because I have a retirement plan.

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

@Sheena19891