mine has been doing the same for over a week and I have cleared cache and my history and tried another computer! I have sat on the phone with Turbo and CK and neither are any help!!!
See Offer details and disclosures for the Refund Advance program for more information.
See these resources for more information:
The IRS' 2024 tax filing season set for January 29 page
TurboTax Help article When will my refund be deposited into my Credit Karma Money™ account?*
Credit Karma's What is TurboTax Refund Advance?
I have done all of that! This has been over a week now.
Have you linked your accounts? Linking Credit Karma with TurboTax Account