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New Member
posted Jan 29, 2024 4:34:58 AM

I chose refund advance. It shows approved. it has me log in to my credit karma account. Then starts over and doesn't give me the option to file.

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6 Replies
Expert Alumni
Jan 29, 2024 6:49:18 AM

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  

Returning Member
Jan 29, 2024 7:11:43 AM

mine has been doing the same for over a week and I have cleared cache and my history and tried another computer! I have sat on the phone with Turbo and CK and neither are any help!!!

Expert Alumni
Jan 29, 2024 7:14:43 AM

See Offer details and disclosures for the Refund Advance program for more information.  

   

See these resources for more information:  

The IRS' 2024 tax filing season set for January 29 page  

TurboTax Help article When will my refund be deposited into my Credit Karma Money™ account?*   

Credit Karma's What is TurboTax Refund Advance?   

Returning Member
Jan 29, 2024 8:28:46 AM

I have done all of that! This has been over a week now. 

Expert Alumni
Jan 29, 2024 8:30:12 AM

Have you linked your accounts? Linking Credit Karma with TurboTax Account

Returning Member
Jan 29, 2024 8:35:27 AM

Yes