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New Member
posted Jun 6, 2019 9:51:42 AM

I cant get turbotax deluxe to close it locks up my computer when i try to go to its deductable

it just has a big white box

0 3 2623
3 Replies
New Member
Jun 6, 2019 9:51:43 AM

On Your MAC Try to:

1. Press Command-Option-Esc on the keyboard to open the Force Quit Applications window. 

2. Select the program you wish to terminate and click Force Quit.

3. Click the Apple logo in the top left corner, select Force Quit from the drop-down menu as an alternate method.

When running your software you may want to close programs you aren't using. 

Returning Member
Jan 20, 2021 2:57:06 AM

No it is locked at entry to my 2020 taxes

 

Intuit Alumni
Jan 20, 2021 10:22:43 AM

Please see the below TurboTax FAQ below for lock up issues:

TurboTax Mac connection problem when attempting to import from ItsDeductible

 

If this does not resolve the issue, please reach out to us.