If your license code isn’t working to activate the TurboTax software, it may be because you’ve entered it incorrectly.
Double-check your code and enter it carefully in the License code box on the installation screen.
Please click My code doesn't work to learn more.
How do I enter my license code when it has been entered twice?
how to enter license code / WHEN IT IS ALREaDY TO SOME OTHER ACCOOUNT / Help please
Did you already install it from a CD and now want to download it? There is a problem with that. You need to call in and get another License Code.
Contact Customer Service
(You need to pick the CD/Download program in the product drop down box.)
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
I have entered it correctly. This is the second year in a row that I have had to call support because the license code doesn't work.
We apologize for the inconvenience, please contact us at customer support so we can further assist you.