Please try the following steps which may help clear the loop you are experiencing:
If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps.
I did what you suggested and it didn't work. I have 3 credit cards listed; I need to delete the American Express card. I'm not given that option but I supposedly can "edit" it. I tried to do so but it won't allow me to save any changes to the card. I should NOT have to jump through a bunch of hoops just to get your company paid.
Please feel free to contact Customer Support so you can speak with someone who can assist you.
I had to contact an Intuit technical staffer. The substitution of credit cards (deletion of obsolete card) had to be done on Intuit's end and couldn't be done by me.