While the CD doesn't come with a code, we can help you get the download version. You'll need to set up a TurboTax account (if you don't have one already), sign in, and contact us so we can push a download into your TurboTax account. Then you should be able to download the product onto your computer.
The FAQs below provide more information.
I bought the CD, but my computer doesn't have a CD drive https://ttlc.intuit.com/replies/4259363
How do I
download the TurboTax software? https://ttlc.intuit.com/replies/3302070
This year for 2019 you can also download the program if you bought the CD. Like if you don't have a CD drive. There should be a sheet in the box with instructions and the 14 digit License Code.
See How to install Turbo Tax if you don't have a CD drive
I gave you the license code can you please start my download. Thank you.
Only you can log in and download it. Do not post the License Code in this public forum. Here's a couple of my screen shots
I bought the 2019 turbo tax cd as I do every year. An access code does come with it, which is asked for before you start filing your return. I do not know if this code would be needed to download turbo tax from the internet.
Please see How do I switch from TurboTax CD/Download to TurboTax Online? for instructions on making the switch from CD to online.
That link is how to transfer a 2018 return that is on your computer into the 2019 online version. But it even has a typo. The first sentence should say a file extension.tax2018 (not .tax2019).
The user wants to download the Desktop program not use the Online version.
There should be a card in the CD case that says how to download it and you will need the 14 digit code from it to enter.
How to install Turbo Tax if you don't have a CD drive
I bought the turbo tax cd but can not down load to my pc
You'll need to set up a TurboTax account (if you don't have one already), sign in, and contact us so we can push a download into your TurboTax account. Then you should be able to download the product onto your computer.
The FAQs below provide more information.
I bought the CD, but my computer doesn't have a CD drive https://ttlc.intuit.com/replies/4259363
How do I download the TurboTax software? https://ttlc.intuit.com/replies/3302070
Yes, I (Robert Chen) bought a TurboTax CD, but the CD does not asks me to input my license code; I couldn't install and activate the software. I have already had an account with TurboTax before. I have the code for the CD but your software does not ask me to input the code.
@rtschen2010 wrote:
Yes, I (Robert Chen) bought a TurboTax CD, but the CD does not asks me to input my license code; I couldn't install and activate the software.
If you purchased the 2019 TurboTax CD, see this TurboTax support FAQ for the license code - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855902
Do you have the 14 digit License Code? It doesn't ask for it until after you install the CD and then when you start the program.
How to activate the Desktop CD/Download program
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/01/852971
I have Windows. I Got a little worried when it didn't ask to Activate when installing. But when it was done I clicked on Launch Now and the first thing the Activate box popped up and Entered the code. If you are having trouble installing from the CD you can download the program instead.
how do I use a turbo tax cd if I don't have a disc drive on my computer
@rick262man wrote:
how do I use a turbo tax cd if I don't have a disc drive on my computer
See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/community/installing/help/i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive/01/26450
@ge09181947 This is a public internet forum. Your license code has been removed so that no one else can you use your product but you.
You can download your software directly from TurboTax.
Go to InstallTurboTax.com.
Set up a TurboTax account if you don't already have one. If you do, sign in. (If you don’t remember your credentials, you can walk through our Account Recovery page to see if you already have an account.)
Enter your license code in the pop up window.
It’s a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that can be found on your CD box insert, envelope, or packing slip. (Note: The 2019 product has a 14-character code that looks like this: XXXX-XXXXX-XXXXX)
Select your operating system, and select Get Download.
Download your software and install.
When you get to the Your product is installed, now let's activate it screen, enter your license code in the License code box, and select Continue to complete installation.
Please click I bought the CD, but my computer doesn't have a CD drive to learn more.
Are you getting an error message? What exactly happens when you try to complete the install? Please respond here and someone will follow up in the thread with the next steps.