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New Member
posted Mar 9, 2020 1:57:57 PM

I bought a CD of premier and am trying to download but with typing in "installturbotax.com" I do not find a place to enter the license code. where do I enter the code.

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13 Replies
Expert Alumni
Mar 9, 2020 7:02:04 PM

Try these instructions.  Your link is not working.  

  1. Go to InstallTurboTax.com.
  2. Set up a TurboTax account if you don't already have one. If you do, sign in. (If you don’t remember your credentials, you can walk through our Account Recovery page to see if you already have an account.)
  3. Enter your license code in the pop up window.
    • It’s a 14-character combination of letters and numbers (XXXX-XXXXX-XXXXX) that can be found on your CD box insert, envelope, or packing slip.
  4. Select your operating system, and select Get Download.
  5. Download your software and install.
    • When you get to the Your product is installed, now let's activate it screen, enter your license code in the License code box, and select Continue to complete installation.

If you need help installing, we can help with Windows and Mac .

Level 3
Mar 17, 2020 2:03:16 PM

My daughter bought a five download pc version of the 2019 home and business at Costco.  She is offering me one of the downloads, but I use a Mac. I have the download key, but can only get the .exe file (PC compatible) to download.

Level 3
Mar 17, 2020 3:01:08 PM

It seems like the acivation key is associated with her TurboTax account and I don’t know that info. 

Expert Alumni
Mar 17, 2020 3:08:20 PM

i think what is happening is that you can only use that key once. If you try to use it again, it won't work. Usually it will indicate on the box how many users can use this product. Usually it's only one.

Level 3
Mar 17, 2020 3:29:06 PM

The Costco page clearly states:

  • 5 Free Federal e-files. Includes One State Download

Here’s the page.

 

TurboTax Home & Business Federal eFile & State Download 2019 PC (E-Delivery)

Item  1388384

Model  ITU-607330C-ESD

Your Price
79.99$
 

E-Delivery

Features:
  • Personal and Self-Employed Taxes Done Right
  • Extra Guidance for Self-Employment & Business Deductions
  • Up-to-Date with the Latest Tax Laws
  • Boost Your Bottom Line with Industry-Specific Tax Deductions
  • 5 Free Federal e-files. Includes One State Download
 
 

New Member
Jun 29, 2020 11:32:25 AM

I bought a CD Deluxe and am trying to download it but I can not find theLicense Code box to place the number in. I have a Mac.

Employee Tax Expert
Jul 2, 2020 1:42:21 PM

Please see the attached link for instructions on downloading and entering your License code.

 

Installing software on a MAC with License Code info

Level 15
Jul 2, 2020 1:46:28 PM

If you have the Turbo Tax CD and can't find the License Code

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/855902

New Member
Mar 15, 2022 2:51:10 PM

I put the CD into my Mac for Premier but see no place to place the license code.

Level 15
Mar 15, 2022 3:00:10 PM
New Member
Jan 2, 2023 8:49:06 AM

I BOUGHT A CD OF PREMIER AND AM TRYING TO DOWNLOAD  WITH A LICENSE CODE

Level 15
Jan 2, 2023 8:57:12 AM


@GARY HEESACKER wrote:

I BOUGHT A CD OF PREMIER AND AM TRYING TO DOWNLOAD  WITH A LICENSE CODE


If you purchased the CD then install the software on your personal computer using the CD.  You cannot download the TurboTax installation file if you purchased the CD.

 

See this TurboTax support FAQ for installation using a CD - https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-download-software-license-code/L1wFOSXur_US_en_US?uid=lcf1mv1d

Level 15
Jan 2, 2023 8:57:33 AM

Yes, download it instead of using the CD.  The download is better in case you need to reinstall it or to also install on another computer .

 

There should be a card in the CD case on on the CD envelope that says how to download it and you will need the 14 or 16 digit code from it to enter.


How to install TurboTax CD/Download software with license code
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971