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New Member
posted Mar 4, 2023 3:29:16 PM

I asked a question before entering interest. Now I'm told that I have to pay $129 rather than $89 (and was to be discounted up to $30 from Money). ??

Is there a way to start over? My question was only about turbotax and not tax advice. This is gross.

0 3 464
3 Replies
Level 15
Mar 4, 2023 3:42:04 PM

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/get-turbotax-affiliate-partner-discount/L4ViVaZOr_US_en_US?uid=leulyw71

 

Early filing discounts ended on Feb 28.

Level 15
Mar 4, 2023 3:46:23 PM

Looks like you are in the LIVE version for extra help.  How to remove Turbo Tax Live.  There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

How to review your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

You can try to downgrade but you might have to clear and start over

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

 

New Member
Mar 4, 2023 4:00:02 PM

I was able to get help! Nice save, TurboTax.