I am stuck in a loop. I try to enter my K-1s and it keeps looping me back to the wage summary page. What do I do?

I have clicked on "edit/add" and it takes me to the question. When I click the "yes" it takes me to the wages and income summary. I also scrolled down to where is says "revisit" and the same thing happens. Can I manually enter the information somewhere?

1083

Expert Alumni

Mar 11, 2024 2:29:46 PM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.

Also, make sure you have ran all updates.

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

Level 2

Mar 11, 2024 6:33:34 PM

Cleared cache and cookies. Tried different browser. I still cannot enter my K-1s.

Expert Alumni

Mar 12, 2024 7:16:31 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

Why sign in to the Community?

I am stuck in a loop. I try to enter my K-1s and it keeps looping me back to the wage summary page. What do I do?