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Level 4
posted Feb 6, 2023 6:37:28 PM

I am not able to import investment data from Merrill Lynch brokerage because this brokerage is not listed in the list for me to chose

I am using Turbo Tax Home & Business 2022 to do my tax and I could not import my investment data from Merrill Lynch brokerage because it is not listed.  This is bad.  I saw this brokerage was listed in the Turbo Tax software every year; but not this year.  I need help.  

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1 Best answer
Level 15
Feb 6, 2023 8:02:14 PM

Merrill Lynch has dropped Lynch from its name. It's now just called Merrill. In the list of financial institutions, select Merrill - Merrill Edge and see if you are able to import your investment data.

 

16 Replies
Level 15
Feb 6, 2023 8:02:14 PM

Merrill Lynch has dropped Lynch from its name. It's now just called Merrill. In the list of financial institutions, select Merrill - Merrill Edge and see if you are able to import your investment data.

 

Level 4
Feb 7, 2023 7:30:04 AM

My bad, some how I still couldn't see it in the list of brokers, so I went ahead to delete the tax file and recreated a new tax file, then I saw Merrill in the list again. 

Intuit Alumni
Feb 7, 2023 10:00:35 AM

Glad to hear you were able to find it; thanks  for the update.

Level 4
Feb 7, 2023 10:37:19 AM

Yeah, it is kind of queer and I noticed that the list of brokers was way shorter than the correct list and it only contained like 10 brokers. The correct list contained at least 100 brokers.  Any way I have to create a fresh tax file again in order to import investment data from Merrill Lynch.  It is better than inputting investment data manually, which is a nightmare.

Level 1
Mar 23, 2023 6:19:52 AM

I could import from Merrill edge for my 1099-int and 1099-div, but not import 1099-B. all other brokerage import I have to go through intuit, but Merrill can import directly from turbotax. but did not have number in 1099-b, also in the invest income have 'untitle' brokerage and wrong gain/loss. thanks for your post,

Intuit Alumni
Mar 23, 2023 11:09:24 AM

@anitahsu2012 

 

Did you still need assistance with importing your 1099-B or were you able to figure it out?

Level 1
Feb 15, 2024 3:30:48 PM

When you type Merr only one Merrill shows up, I’ve been trying to import my 1099-B since it was available to download from the Merrill site with no luck. “ Look like there’s a technical issue” is the first message I get, followed by “ there was an error importing from this financial institution” and finally “ Try again in a few hours or enter your info in a different way (100)”

Please help

Level 1
Feb 17, 2024 7:46:41 AM

Not able to import form Merrill: no report available from your ID. Please help

Expert Alumni
Feb 17, 2024 9:36:58 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

Level 1
Feb 17, 2024 10:17:43 AM

How to solve if using a desktop app?

Expert Alumni
Feb 17, 2024 1:29:56 PM
New Member
Mar 4, 2025 3:35:04 PM

I just got off the phone with 2 different techs. Still no resolution after confirming updates (MS and TT), clearing cache, restarting. What is going on with TT and Merrill which is a listed broker. I only see 9 brokerage options when in my Premier I see dozens!!!  

New Member
Mar 4, 2025 3:35:46 PM

This has NOT worked for me!!! ALTERNATIVES?  I have a case number. 

 

Expert Alumni
Mar 4, 2025 5:51:26 PM

Try typing in 'Merrill' in the search area, then double-click on Merrill in the Search Results.  You should get to the Sign In page.  Some brokers now require you to enable 'third party access' in your account.   Make sure all anti-virus programs are disabled, and you're doing your TurboTax stuff on your C drive.  Have you had any issues elsewhere in the program?

 

Here's more on Troubleshooting TurboTax Desktop Issues and How to Turn Off Anti-Virus Programs.

 

@2176521969 

 

 

New Member
Mar 4, 2025 8:18:48 PM

I am using the Business version of TT. Your screen shot showing all the brokerage firms dos not appear when I try to import income Form 1099 transaction data. There is only a drop down menu with 9 brokerage firms listed...Merrill not being one.  Another option is to select that my brokerage firm is not showing (see first screen shot). I have accounts at two brokerage firms that are listed and when I select one of them all I can get to is a manual input screen where I have to manually input for each transcription the description, acquisition date, date of sale, price cost (1a-1g) I have 7 pages of actions for 3 different Merrill accounts.  I am not able to import the information from my brokerage account.   I have cleared chache, tried multiple browsers, disabled MS Defender virus protection, turned off my vpn, created multiple different tax return files to no avail.  This is a relatively simple trust return, Form 1041, with a lot of individual transactions in the brokerage account.  Not worth having to input each transaction. Any other suggestions?  

I also have the Premier version for Form 1040 and it will import and access my brokerage information. 

 

 

Expert Alumni
Mar 7, 2025 5:26:12 PM

If you can't import, you have the option to summarize by category, entering one line for each.  Here's more info on How to Enter a Summary in Lieu of Individual Transactions.

 

@2176521969