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Returning Member
posted Apr 11, 2022 1:58:48 PM

How to Update My Debit Card to Credit Card

I used the wrong card (debit) to pay my Turbo Tax Live fees and want to update it to a credit card.  How do I do that?  I haven't filed my taxes and Intuit hasn't charged me. I'm told they don't charge until you file.  

 

Thanks

Chris

 

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7 Replies
Intuit Alumni
Apr 11, 2022 2:39:48 PM

Once you are signed in to your TurboTax account, select Intuit Account from the lower left-hand navigation pane. This will open up a second screen and direct you to the Intuit Account Manager. Scroll to Payment Methods to update your linked credit card accounts. 

Returning Member
Apr 12, 2022 12:37:43 AM

I tried that earlier,  and get "You don't have any payment methods stored."
No card is listed
 
Chris

Intuit Alumni
Apr 12, 2022 11:30:54 AM

Try this link here. If this also does not work, please post back in the thread for further assistance.  

 

@csalet1

Returning Member
Apr 12, 2022 12:05:03 PM

Same issue, it doesn't have any card info and is not for TurboTax online.  It for Turbotax advantage and download app

 

Thanks

Chris

Expert Alumni
Apr 12, 2022 2:12:54 PM

You can update your info by signing into your TurboTax Advantage account. Follow these instructions: How do I update or confirm the info in my TurboTax Advantage account?

Returning Member
Apr 12, 2022 3:42:39 PM

It doesn't work as I don't have a Turbotax Advantage account; I use TurboTax online.

 

Thanks

Chris

Intuit Alumni
Apr 13, 2022 2:11:02 PM

Please visit the link below for Customer Support to help get you connected to the right person for assistance. @csalet1

 

How do I contact TurboTax?