Both my son and I are trying to file our tax returns from the same home computer, but Turbo Tax will only allow me into my account, and my son cannot get to his. It keeps kicking to my account when he tried to put in his User ID, etc. what do we do about this?
Are you both using the Online version? There shouldn't be any problem with using 2 accounts. Your info is still in the cookies and cache. Try clearing those. You need to first sign out of your account. You can use the same email for 5 accounts.
Here's how to start a second return
https://ttlc.intuit.com/questions/1894512-how-do-i-start-another-return-in-turbotax-online
Are you both using the Online version? There shouldn't be any problem with using 2 accounts. Your info is still in the cookies and cache. Try clearing those. You need to first sign out of your account. You can use the same email for 5 accounts.
Here's how to start a second return
https://ttlc.intuit.com/questions/1894512-how-do-i-start-another-return-in-turbotax-online
To start a new return in the online version of TurboTax:
If this doesn't fully answer your question, please provide additional details.