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New Member
posted Jan 7, 2022 8:17:56 AM

How do I view my user names? I know 2, but there is 1 more. Now since I signed in with 1 ID, it is remembering me. I deleted (settings)hstry

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3 Replies
Level 15
Jan 7, 2022 8:25:11 AM

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/


New Member
Jan 7, 2022 8:42:52 AM

@VolvoGirl@Thank you for trying to help. All logged out and go through steps. Did not show all IDs

Intuit Alumni
Jan 7, 2022 9:20:38 AM

Did you by chance use a different email address for the User ID you are having trouble locating? 

On the account recovery page, you should see Verify my account a different way for more options to verify your identity.