How do I view my user names? I know 2, but there is 1 more. Now since I signed in with 1 ID, it is remembering me. I deleted (settings)hstry
031707
3 Replies
VolvoGirl
Level 15
Jan 7, 2022 8:25:11 AM
It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/
wcoggins1
New Member
Jan 7, 2022 8:42:52 AM
@VolvoGirl@Thank you for trying to help. All logged out and go through steps. Did not show all IDs
MichelleLO
Intuit Alumni
Jan 7, 2022 9:20:38 AM
Did you by chance use a different email address for the User ID you are having trouble locating?
On the account recovery page, you should see Verify my account a different way for more options to verify your identity.