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New Member
posted Jun 1, 2019 6:12:56 PM

How do I speak with a person? I have been trying this help section and followed the instructions and still not working. I paid $79.99 last week & can't get help here.

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7 Replies
Intuit Alumni
Jun 1, 2019 6:12:57 PM

To speak to one of our specialists, please contact 800-446-8848.

New Member
Jun 1, 2019 6:12:58 PM

 The number works, but it is automated, too many questions, and have to wait for almost an hour. It is very frustrating!

Intuit Alumni
Jun 1, 2019 6:12:58 PM

This is the peak !!  It might be faster for you to get an answer by posting your question here.  I meant to submit one to Answers Exchange.

New Member
Jun 1, 2019 6:13:00 PM

I know this is the peak! Another problem is the hidden fees. At very start of my filling, it clearly says that STATE was included for $119.99, then ended being charge for the state for another $44.99, that is not right!!!

Intuit Alumni
Jun 1, 2019 6:13:01 PM

What version did you purchase? online or desktop?

New Member
May 9, 2020 2:57:01 PM

How do I speak to a person or at least get a live chat???

Level 15
May 9, 2020 3:12:02 PM

What version are you using?  The Free Edition does not have phone support so ask your questions here.

 

For paid versions, Contact Customer Service
5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632