I was told I had to be on the phone while my tax expert was doing my taxes. I didnt have time for that on the first call so I tried to make a new appointment. When I ask my expert to set it up he says I have to go to the support section on the website to do so. When I go to the support section Im told to speak with my expert
We do not arrange “live” expert calls for you from the user forum.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
I understand you can’t setup calls from this form. I need information on how to set one up.
It is above your post. But again
https://ttlc.intuit.com/community/taxes/discussion/how-to-contact-my-full-service-expert/00/1950947
If you've had your welcome call with your expert, you can also connect with them by following the steps in this TurboTax help article: How do I contact my Full Service expert?