Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 18, 2022 5:51:36 PM

How do I pay by phone if the site wont take my payment?

I keep getting an error when I try to put in payment information

0 3 1761
3 Replies
Expert Alumni
Apr 18, 2022 6:09:30 PM

Do you owe money to TurboTax for fees, the IRS for federal taxes or to your state for state taxes?   You can't pay any of those by phone.   You can pay the IRS and your state through the IRS website or your state's DOR site.   

 

To pay your TurboTax fees, we accept credit, debit, and pre-paid cards with a Visa, MasterCard, American Express, or Discover logo. Like many other U.S. online merchants, we can only process cards with a U.S. billing address.  Paying with your refund for an additional fee is available for some taxpayers.   If it is an option for you, TurboTax will offer it when you pay your TurboTax fees online.

 

Contact TurboTax 

Level 2
Mar 12, 2023 1:35:41 PM

How to Pay by Phone [phone number removed] to get serial numbers you probably blew past a BLUE “We can help you here.” Link. Go back to where you initiated the Purchase Online . Click that "BLUE" link to get program serial numbers

 

Intuit Alumni
Mar 13, 2023 8:43:14 AM

Please click here to give us a call if you need to pay by phone. @KenMulder