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New Member
posted Mar 4, 2024 10:46:11 AM

How do I find my 'messages" in my TurboTax account. My expert sent me a message and I can't find it.

I am in my TurboTax account and there is nothing that says 'messages'

0 4 2233
4 Replies
Expert Alumni
Mar 5, 2024 8:43:44 AM

Look in the top right hand corner for notifications.

Level 3
Mar 5, 2024 8:48:41 AM

TT and Community are two different accounts. I missed it at first, but near the top of the screen are separate logins for TT and Community. Log into Community and you will see a message icon at the top right of your browser windoe. TT credentials work on Community for me.

New Member
Feb 28, 2025 10:12:53 AM

  • Hi, my name is Roni Kakou I was just wondering if my Income Tax or W-2 everything is going good. I need to submit any information. Is everything look good what’s the news please let me know

Expert Alumni
Feb 28, 2025 6:10:23 PM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service