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Level 1
posted Jul 22, 2021 10:59:56 AM

How do I delete a duplicate intuit account? I can't get through to a human to get this done. It doesn't have any data in it, it just needs to be deleted.

This is about my customer account with intuit.

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3 Replies
Level 15
Jul 22, 2021 11:01:41 AM

You can not delete or merge accounts.

You can try to clear all of the information in your TurboTax account for this year but you will need to Contact Customer Support  to have an account deactivated for more of a resolution.

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

Level 1
Jul 25, 2021 11:05:11 AM

When you go their 'contact us' page (I followed your link) it is a total blank.  Like I said, it's impossible to get in touch with a human for help.

Level 15
Jul 25, 2021 11:10:04 AM


@gayleryg wrote:

When you go their 'contact us' page (I followed your link) it is a total blank.  Like I said, it's impossible to get in touch with a human for help.


TurboTax support is closed on the weekends.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

You do not see these web pages when using this website - https://support.turbotax.intuit.com/contact/

If not clear cache and cookies on your web browser and try again.