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New Member
posted Jun 6, 2019 9:06:21 AM

How do I change my username on my account

0 38 10336
24 Replies
New Member
Jun 6, 2019 9:06:22 AM

To change your User ID or Password, you'll want to be logged into your TurboTax online account.

  1. Go to your Intuit Account and sign in to your account.
  2. Click on Intuit Account in the lower left corner of the screen.  This will open your Account Settings screen.
  3. Click either Profile or Security depending on which options you want to update.
    • To change your User ID go into Profile tab and click on the Edit option to the right of your User ID and follow the onscreen instructions.
    • To change your Password, click on the Security tab and then click on the Edit option to the right of your Password.
  4. Enter the new information.
  5. Enter your existing password, if asked (it depends on which option you are updating).
  6. Click Save.

From here, you can also update other account information, add a phone number for increased security, or turn on two-step authentication.

From TurboTax FAQ:
https://ttlc.intuit.com/questions/2578433-how-do-i-change-my-turbotax-login-user-id-or-password

Level 2
Jan 31, 2020 4:33:57 PM

How do i change my name as it displays here? I don't want my full name on display please. Thank you!!

Intuit Alumni
Jan 31, 2020 6:10:35 PM

To change your name within the Turbo Tax Community, go to your Profile, and select "edit" to update your contact demographics. 

Returning Member
Feb 11, 2020 5:03:29 AM

I updated my username, but my question on the community page still shows my full name. How can I fix this?

Intuit Alumni
Feb 11, 2020 8:18:23 AM

As stated by JakailaLO, to change your name within the TurboTax Community, go to your profile emoji, in the top right corner, click it, in the drop-down, click "My Profile", and select "Edit" on the left side of the screen to update your contact demographics. 

Level 2
Feb 17, 2020 11:06:53 PM

@TerukoL I have the same issue and there is no place under any of the options where you edit your profile to change your community name that is displayed. I also don’t want what I have showing! This is crazy – this is a tax forum - we should be more  in control of our privacy! There are other posts about this question with replies staying a moderator has to change our displayed forum username. If so how do I contact a moderator?

Intuit Alumni
Feb 18, 2020 8:16:03 AM

Ok, so to be clear you want to change your name that shows here in this forum, not your Turbo Tax ID username. That is clear now,  here's a tip from the Help coummunity section Tip: Most people create anonymous names for the sake of privacy and to help them feel more comfortable participating. Be creative, have fun with it, but choose carefully: you can't change your login after you're registered.

 

You agreed to the profile name once you registered: 

https://ttlc.intuit.com/community/help/faqpage/title/howregister_email_verify_not_required

 

Level 2
Mar 2, 2020 8:48:08 PM

Useless.

Level 15
Mar 2, 2020 8:58:42 PM


@ ipmajimwan

 wrote:

Useless.


You're posting in an old thread with multiple users, and said nothing about you want to do.   If you want to change your screen name that displays in this Community forum, you can't change it yourself.  I can ask a Moderator to contact you to change it.    If that's what you want to do, then please confirm.

Level 15
Mar 2, 2020 9:06:01 PM

@taxnewbie19

Are you still wanting to change your forum display name, or has it already been changed?  It seems anonymous already, so perhaps someone has already changed it for you.

Level 2
Mar 2, 2020 9:10:19 PM

Yes, a moderator contacted me (thanks to you!) and it was changed. I really appreciate your help! Perhaps, since many others have the same request, they can search the forum for the terms 'change name' and 'moderator' to find others who are also trying to reach a moderator to help with this. I tried calling Turbotax customer service and no one there had  a clue how to reach anyone that could help.  Thanks again - so much!

Level 15
Mar 2, 2020 9:14:52 PM

OK, good.  You're welcome.  There wasn't anyway to tell other than that the name now appears harmless.  🙂

Level 15
Mar 2, 2020 9:17:45 PM

@aitzanegron 

Are you still wanting to change the screen name that displays in this forum?  If so, I can ask a Moderator to assist you.

Level 15
Mar 2, 2020 9:20:24 PM


@cdnwjae wrote:

How do i change my name as it displays here? I don't want my full name on display please. Thank you!!


Are you still wanting to change the screen name that displays in this forum? If so, you can't change it  yourself, but I can ask a Moderator to assist you.  Please confirm you still want that.

Level 2
Mar 6, 2020 2:31:21 AM

I’d like to have a moderator contact me for the same issue. 

Level 15
Mar 6, 2020 3:31:43 AM


@UserCC123 wrote:

I’d like to have a moderator contact me for the same issue. 


They want it done through the thread linked below now.   Post over there and a Moderator "should" see it.

 

https://ttlc.intuit.com/community/get-started-in-community/help/how-do-i-change-my-profile-username-on-the-forums/00/1213618

Level 2
Mar 6, 2020 11:58:53 AM

Yes, please. I would like a community moderator to change it. Thank you!!

Level 15
Mar 6, 2020 3:05:18 PM


@cdnwjae wrote:

Yes, please. I would like a community moderator to change it. Thank you!!


They want it done through the thread linked below now.   Post over there and a Moderator should see it.

 

https://ttlc.intuit.com/community/get-started-in-community/help/how-do-i-change-my-profile-username-...

Level 2
Mar 7, 2020 4:40:21 AM

Yes please have someone contact me about changing my username.

Level 2
Mar 27, 2020 8:00:06 AM

I am having the same issue.  i would like my community name changed as well.  I really don't care what it is, just not my real name.  Thanks in advance 😄

Level 15
Mar 27, 2020 9:25:01 AM


@User1748090 wrote:

I am having the same issue.  i would like my community name changed as well.  I really don't care what it is, just not my real name.  Thanks in advance 😄


They want it done through the thread linked below now.   Post over there and a Moderator should see it.

 

https://ttlc.intuit.com/community/get-started-in-community/help/how-do-i-change-my-profile-username-...

Level 2
Mar 28, 2020 9:16:44 PM

Yes please, have someone contact me about changing my username. 

Level 2
Mar 28, 2020 9:17:22 PM

Can I change my username as well

Level 15
Mar 28, 2020 11:53:19 PM


@User1762419 wrote:

Can I change my username as well


The link where you can properly make that request was provided just above your first comment above.    Here it is again:

 

https://ttlc.intuit.com/community/get-started-in-community/help/how-do-i-change-my-profile-username-...

 

They want username requests to be posted in that other thread at the link.   Post over there, and a Moderator should see it.