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New Member
posted Apr 9, 2024 4:45:31 PM

How do I change my email address if I put in the wrong one when I created my account and can't verify it?

I've tried editing the email address but it won't let me because I didn't verify the original one.

0 2 2048
2 Replies
Expert Alumni
Apr 10, 2024 8:03:59 AM

I'm not sure if this will help: How do I update my TurboTax account info?

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Level 9
Apr 10, 2024 11:11:01 AM

You will need to submit an account recovery request and include a copy of your driver's license.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-turbotax-account/L3GhqZLVE_US_en_US