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New Member
posted Dec 12, 2023 2:08:24 PM

How do I access my Idnotify from TurboTax?

I bought TurboTax deluxe when I filed my taxes in 2023 and when I log in there’s no where for me to check it as I just got an alert.

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6 Replies
Level 15
Dec 12, 2023 2:20:46 PM
New Member
Dec 12, 2023 4:58:26 PM

One tells me to click the link in the email. And the other is quite generic. Again neither of those solve me question. If it’s a service given to me as part of my package when I paid taxes why is it not accessible from my account? 

also, i found out how to log into to Idnotify via a search engine, without TurboTax/Intuit assistance, and the server is down. I can’t log in. Ugh. Super annoying when I’m told today my email address has, yet again, been discovered on the dark web and I have no way to look at the alert in Idnotify. How infuriating. 

Level 15
Dec 13, 2023 4:09:18 AM

IDnotify is a third party provider not owned by TurboTax or Intuit.  It is owned by Experian.

See this TurboTax support FAQ for IDnotify - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/sign-idnotify/L33FBuj...

 

Go to this website to sign onto your IDnotify account - https://www.idnotify.com/

 

Level 1
Mar 8, 2024 4:06:10 PM

I payed for the service but can't log in. I was supposed to get an email to help me, my wife got one, I didn't. Tried chat 3 times, they don't know either.

Expert Alumni
Mar 12, 2024 8:53:24 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Level 3
Apr 14, 2024 1:52:21 PM

In a roundabout way, I came across this link that WORKS!!! The alert link is worthless!

 

https://portal.idnotify.com/dashboard 

 

Maybe someone in customer service will eventually care enough to get the alert emails corrected.

 

See screenshots below...