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New Member
posted Jun 6, 2019 7:44:33 AM

How can i find the error or item still marked estimated? after the review it says schedule c Cygeninc is still marked estimated.

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24 Replies
Returning Member
Jun 6, 2019 7:44:34 AM

I deleted the form and reentered all the data.  Fortunately for me, this wasn't much,  I had the same problem on a different form and this was the only solution that worked.  This was after i unmarked all items marked as estimated, but this one was still causing the error.

New Member
Jun 6, 2019 7:44:36 AM

I have the same problem = I am not even claiming any medical expenses and I get the same error.  TT should fix this error

New Member
Jun 6, 2019 7:44:38 AM

I'm having this same problem.  In fact, its one of the things that caused me to apply for an extension to file.  I'm not yet to the point of deleting the form and completing it all again, but it is very frustrating.

INTUIT?  What is going on with Cygeninc?  Seems like this is something you are entering by accident or is evidence that someone is hacking Inuit SW...

New Member
Jun 6, 2019 7:44:39 AM

There is an option to uncheck estimated in the "edit" tab (next to file). I figured it out for my child's SS#  after waiting 30 mins on the phone.

Level 3
Jun 6, 2019 7:44:41 AM

This issue of having to delete/recreate a form due to Error Check incorrectly believing that something is marked Estimated has become a MAJOR nuisance over the last few years (I've used TT for nearly 20 years). It either specifies some internal variable name, or no variable or field name.  I have contacted TT support, and this forum, and the only solution has been to delete/recreate the problem form(s).

This year it happened with TT Business on 1 form, and with TT Home & Business on 2 forms.  With TT Business, the form was the basic company info worksheet, which TT would NOT allow me to delete, so I had to start a new return and re-import my data from scratch.  That was fun.  This is getting very frustrating.

Level 3
Jun 6, 2019 7:44:43 AM

Re; my previous comment about Error Check.  I am always using the purchased CD or downloaded versions of TT when I have encountered this issue.

Returning Member
Jun 6, 2019 7:44:44 AM

I deleted the form and reentered all the data.  Fortunately for me, this wasn't much,  I had the same problem on a different form and this was the only solution that worked.  This was after i unmarked all items marked as estimated, but this one was still causing the error.

New Member
Jun 6, 2019 7:44:46 AM

I had the same problem on the "Hdeduc" form (Medical Wks).   Printed out the form, deleted it from my return, then added it back in and entered all the data over.  I recommend you make a back-up file of the whole return BEFORE you delete the form, just in case it screws up something else.

Level 1
Nov 7, 2019 11:32:08 PM

In case somebody else is having this problem with Cygeninc.

I was considering deleting the form and adding it back, but instead I did the following (in step by step view)

1. went to business income.

2. Chose walk me through everything

3. On business Income and Expenses I selected Update

4. On the Company with the problem I selected Edit

5. Clicked update on Business Profile (didn't change anything and I don't think this is necessary, but this is what I did), clicked continye

6. Clicked on Update next to Import Business Information 

7. Selected Enter my business info myself, then continue

This fixed the Cygeninc problem. When I went to review and did a test I had no more errors  Yeah.

Hope this helps somebody else.

-Mike

 

Level 1
Feb 20, 2020 12:18:16 PM

This worked for me too.

New Member
Mar 17, 2021 2:33:55 PM

That worked for me too. Thanks for the tip

New Member
May 11, 2021 4:32:15 PM

I get the same error using TurboTax/Business  (CD Version).   I have no idea what "cygeninc" is - it has nothing to do with my taxes...and the fact that others are getting this error message it seems like this my be a software bug in TurboTax.

 

It is complaining about my Schedule C - but again...no where anywhere in my taxes does anything refer to "cygeninc".

Level 15
May 11, 2021 4:42:35 PM

It probably means Current Year General Income?

Level 15
May 11, 2021 4:44:42 PM

I searched my notes and found this.....

 

The error "Cygenic is estimated" can occur when a prior year Schedule C has an item estimated. When the return is transferred to the next year the estimated item will come along in the background of the file. 

There are several things to try:

 

1) If you have just started your return you can go back to the prior year, locate the estimated item(s), delete it,  then retransfer the file. 

2) If you've already done work in the file change to Forms.. In "Forms in My Return" choose Schedule C then click the red Errors icon. Look for an expense item in RED. Right click on that item and delete the estimated amount. 

3) If you are unable to locate and clear the error, please contact Support using the link below. The agent can screen share with you and, if needed, request a diagnostic copy of your file for further review.   Contact Customer Service M-F  5AM-5PM Pacific time   https://support.turbotax.intuit.com/contact/

Expert Alumni
May 11, 2021 4:56:00 PM

This occurs in the desktop program when you have form transferred in from a prior year return that had supporting details attached to it.    The example below references a medical expense entry, but it also occurs on Schedule C, Miscellaneous Expenses (in Part V of the Schedule C).    You go go into Forms mode and find the error on the Form by selecting the Schedule C and then clicking on Errors or scrolling down to Part V.    Usually, the error can be found on the Schedule C WKS - in the Miscellaneous Expenses section.  

 

You may have supporting forms from last year in there preventing you from entering this year's data.  Sometimes (if you transferred in a previous year's tax return), a $0 gets stuck on line items that had supporting detail information attached and you can't edit it.   You can into Forms mode and erase that detail or fix it from the interview mode.     When you click on EDIT next to the medical expense entry spot and see a $0 that you can't edit, there are 2 things you can do: 

 

  • Double click in the field and use the Red X (Remove) to remove the supporting details worksheet.  or
  • Go to the top Edit menu (Windows versions only) and choose Add Supporting Details.   Then click on the Red X (Remove) at the top. 

Either one of these should allow you to enter your expenses.   @sjmiracle

 

 

New Member
Jul 21, 2021 11:35:50 AM

This worked perfectly! Thank you!

Returning Member
Feb 21, 2022 1:03:53 PM

That worked thank you 

Level 1
Feb 24, 2022 11:58:20 AM

Slomike1 Wow thanks for an easy solution that really worked.  So simple after the many frustrating tries of my own. 

New Member
Feb 25, 2022 12:12:24 PM

This advice solved my problem, so I didn't have to start over on my Schedule C.  Thank you!

Level 1
Apr 10, 2022 8:56:46 AM

That worked for me too.  I had Cygeninc and Cypthinc both estimated but no longer accessible.  It is not great that in 2022 Intuit still has not dealt with this old problem.  I have had similar problems in earlier years,.

New Member
Oct 4, 2022 12:39:19 PM

OMG! Thank you Mike! 

Level 1
Apr 1, 2023 1:34:44 PM

YES! This.

Thanks Mike (@slomike1) - that made my bizarre 'smart check' Error go away for my 2022 return prepared in TT H&B (desktop).

I did NOT want to delete and re-create my entire Schedule C (and all the related forms and worksheets) in order to make this go away. Especially when some people said that doing so didn't even help!

Thank you for posting the clear and explicit steps you followed. They worked for me, as well.

 

Intuit: Shame on you for continuing, after all these years, to leave us - your loyal, paying users - with no way to find and fix these errors that are not errors in fields that are not fields.

The internet is littered with people complaining about problems like this with bizarre names like "Cygeninc" and "Hdeduc". Just give us the proper tools to expose these mysterious fields and fix them!

Level 2
Apr 4, 2023 1:41:51 AM

@slomike1 , BLESS YOU! That worked for me, too. Makes no sense, but c'est la vie. 

Level 2
Apr 4, 2023 1:43:38 AM

@VolvoGirl 

Your information makes sense, but I had no red-ink entries on my Schedule C. The solution by @slomike1 above worked for me.