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Returning Member
posted Mar 3, 2020 8:06:27 AM

Having trouble with credit card payment not being accepted for payment of state 24.99 e-filing charge?

0 3 803
3 Replies
Expert Alumni
Mar 3, 2020 10:40:01 AM

Please see this TurboTax article for help resolving this error:  Error: Your payment information cannot be authorized. Please double-check the information provided and resubmit

Level 1
Mar 11, 2020 5:25:06 PM

No, I cannot go to the pape where my information can be entered to pay the state charge for filing. 

Keeps saying it has hit a snag. 

Not applicable
Mar 12, 2020 8:50:27 AM

You can try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding  How to delete cookies! If that doesn't work try using a different browser all together.