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Level 1
posted Jan 26, 2022 11:49:17 AM

From within TT, I attempted importation of data from ItsDeductible but TT only presented me with a blank box with no listing for sign-on data. What now?

0 5 476
5 Replies
Expert Alumni
Jan 26, 2022 4:36:43 PM

The desktop version is working but the online version is not yet ready.

Level 1
Jan 29, 2022 3:52:32 AM

It would be nice to know when Intuit will fix their products' integration.

Intuit Alumni
Jan 31, 2022 8:08:44 AM

@bjdarch05 This is an issue that has now been fixed.  Please try again to import your data from ItsDeductible.  If you continue to have issues, please reply to this thread so we can further assist you.

Level 1
Feb 2, 2022 10:21:51 AM

DaraLO:

 

Sorry, but the error persists.  I am using TT from a Win10 PC laptop with the Premier edition.  The version of ItsDeductible resides on the Intuit server.  Hope that gives enough information to deal with the issue further.

Intuit Alumni
Feb 3, 2022 7:31:59 AM

The blank box, that you are receiving, may be due to some adjustments that need to be done on your PC. Please see this TurboTax FAQ, for steps to fix this, Troubleshoot blank screens, missing buttons, or missing images