turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

From within TT, I attempted importation of data from ItsDeductible but TT only presented me with a blank box with no listing for sign-on data. What now?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
AmyC
Expert Alumni

From within TT, I attempted importation of data from ItsDeductible but TT only presented me with a blank box with no listing for sign-on data. What now?

The desktop version is working but the online version is not yet ready.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

From within TT, I attempted importation of data from ItsDeductible but TT only presented me with a blank box with no listing for sign-on data. What now?

It would be nice to know when Intuit will fix their products' integration.

DaraLO
Intuit Alumni

From within TT, I attempted importation of data from ItsDeductible but TT only presented me with a blank box with no listing for sign-on data. What now?

@bjdarch05 This is an issue that has now been fixed.  Please try again to import your data from ItsDeductible.  If you continue to have issues, please reply to this thread so we can further assist you.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

From within TT, I attempted importation of data from ItsDeductible but TT only presented me with a blank box with no listing for sign-on data. What now?

DaraLO:

 

Sorry, but the error persists.  I am using TT from a Win10 PC laptop with the Premier edition.  The version of ItsDeductible resides on the Intuit server.  Hope that gives enough information to deal with the issue further.

NashayLO
Intuit Alumni

From within TT, I attempted importation of data from ItsDeductible but TT only presented me with a blank box with no listing for sign-on data. What now?

The blank box, that you are receiving, may be due to some adjustments that need to be done on your PC. Please see this TurboTax FAQ, for steps to fix this, Troubleshoot blank screens, missing buttons, or missing images

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies