Everything is done not getting email so call my phone to verify code in close out

Forum|Forum|3 years ago
March 25, 2023
2 replies
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TurboTax Live Basic Online

DoninGA

Level 15

A verification code can only be sent to an email address, not to a cell phone.

See this TurboTax support FAQ for the verification code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/trouble-filing-verification-code/L6X76gZlE_US_en_US?uid=lfo0lb0z

Why can't I get this code on my phone?

We're required by the IRS to verify your email before you e-file.

KatrinaLO

Level 14

Are you having trouble with your verification code not showing up in your email? If you are not seeing it in your email, check your spam or junk folders. You can get the email sent to a different address if you still can't locate it. Please see the instructions here for assistance.

The next best option is to have the verification code texted to your mobile phone. See this Help Article on instructions to have the code sent to your mobile device.

@user59014739

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