That directory or file doesn't exist, either before, during or after installation (upon getting the error I looked for this file/folder without cancelling the install). I tried the suggestions to run the file checker, restart in Selective Startup Mode, and a dozen other things, including restarts and running as administrator. Nothing is getting me past this error.
This is a relatively new computer; a Samsung Laptop running Windows 11 Home with 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz processor. I am running Quicken on this laptop.
Please see the below TurboTax Help Article for assistance with troubleshooting your installation issue.
Troubleshoot installation and running TurboTax for Windows
If that doesn't resolve the issue, please reach out to TurboTax Customer Support for assistance.
What is the TurboTax phone number?
Yes I followed that document. I will contact customer support.
Thank you for the update. Customer Support will be able to assist you.