Computer was reset and I lost Turbo Tax. How can I reload it to the same computer.

I lost the turbo tax download due to a computer problem. Now I'm not able to download it to the same computer since it says the license code has already been used. I only filed one return. The product is TurboTax Deluxe. Any help would be greatly appreciated.

485

Intuit Alumni

Feb 9, 2023 10:01:33 AM

You may need to contact customer service directly for assistance. Please see the following information here for more details.

Level 15

Feb 9, 2023 10:05:21 AM

Where did you download it from? Directly from Turbo Tax or somewhere else like from Costco? You should be able to download it again the same way.

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Computer was reset and I lost Turbo Tax. How can I reload it to the same computer.