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New Member
posted Mar 30, 2020 6:18:00 PM

Can't add Bank Account/Routing Number to 1040 form

I'm currently trying to file and have all other necessary information included, however it seems I cannot add my bank account info if I am not getting a refund but I need to input this information to more easily get the Corona Stimulus. I also cannot add the 24 char tracking ID when inputting my interest as my bank does not yet support this. Any help in getting around this issue would be greatly appreciated, thank you for the help.

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24 Replies
Intuit Alumni
Mar 30, 2020 7:37:08 PM

No, there is not a work around to add direct deposit information in TurboTax when you are not receiving a refund. TurboTax only gathers information that pertains to your current tax situation. If you do not have a refund payable to you direct deposit information is not gathered from you.

You can also stay updated by checking back on the following links regarding the anticipated coronavirus stimulus checks: 

https://turbotax.intuit.com/coronavirus/

https://www.irs.gov/coronavirus

 

 

New Member
Apr 2, 2020 8:52:08 AM

Other e-file companies allow you to enter bank info, even when you're not receiving a refund.

 

This non-feature in TurboTax is a pure disregard for customer service.

 

I was stupid to file my taxes with your service without a looking at the others first.

 

I promise to never again use TurboTax, and I'll be telling my friends and family not to use it too.

Level 15
Apr 2, 2020 8:58:32 AM


@mrdabalos wrote:

Every other e-file company allows you to enter bank info. This non-feature n TurboTax is a pure disregard for customer service. I was stupid enough to file my taxes with your service stop looking at the others first. I promise never again to use TurboTax.


No.  There is not any other tax preparation software which would allow a bank routing and account number to be entered if you were Not receiving a tax refund or did Not have taxes owed.  IRS e-file procedures.

 

See this IRS website for stimulus information -https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know

 

The IRS does not have my direct deposit information. What can I do?

In the coming weeks, Treasury plans to develop a web-based portal for individuals to provide their banking information to the IRS online, so that individuals can receive payments immediately as opposed to checks in the mail.

New Member
Apr 2, 2020 9:05:22 AM

Liars!I just did it with https://freetaxes.free1040taxreturn.com.

 

Unfortunately, my tax return was rejected because I already filed with you guys, you incompetent liars!

Level 1
Apr 3, 2020 1:58:54 AM

In light of the recently passed CARES act, is TurboTax working on/planning to add the option to include bank account information--even when not receiving a refund--so the stimulus can be directly deposited?

New Member
Apr 28, 2020 4:18:51 PM

I have a state refund due and I tried in vain to add it. Turbo Tax really needs to add this in future editions

Returning Member
Jan 24, 2021 6:00:25 PM

You advise to go File to enter the checking account information I go to file click no where in the world shows where to key. When I call several times the answer is go to file

Returning Member
Jan 24, 2021 6:01:45 PM

I am getting refund it is a reason to my bank information

Returning Member
Jan 24, 2021 6:03:36 PM

You are not given a correct answer to enter bank information to get my refund

 

Intuit Alumni
Jan 24, 2021 6:39:05 PM

TurboTax opened a secure portal as a way for select customers to update their direct deposit information.  This applied only to customers who received an email from TurboTax with the subject: “CRITICAL STIMULUS UPDATE: Update Your Stimulus Payment Direct Deposit Information”  However, this portal was closed January 16 and is no longer available.

 

For current information regarding stimulus payments, please refer to the IRS' Get My Payment website.

New Member
Mar 10, 2021 3:44:38 PM

Turbo tax didn't ask for bank information for 2020.  2019 was blank didn't have an account last year.  I have worked this for sever hours and can't find how to enter this information.  I haven't filed 2020.

Expert Alumni
Mar 10, 2021 3:57:24 PM

Here is information on entering your banking information.

Level 3
May 12, 2021 6:53:58 PM

This is crazy - I had everything ready an only need to add this banking information - the only reason I am filing taxes is becuase in order for me to get my dependent stimulus - IRS said to file 2020 return but there is no way to put in my banin g info in turbotax and I  cant believe this- its days before tax date and I am just learning this now...why can't i put in my banking information as required by the IRS for dependent stimulus?  

Level 3
May 12, 2021 6:56:20 PM

This is unacceptbale - has this been fixed?

 

The only reason I am filing is to add banking info to the IRS so get dependent stimulus and my bank is  using differnt numbering system now...they said I must update wtih IRS and IRS says to do it via 1040 2020 taxes but turbotax wont let me - HELP what do I do? Can i do paper copy and send it in? Defeats whole purpose of getting trubotax

Expert Alumni
May 12, 2021 7:24:16 PM

Unfortunately, if you are not getting a refund you cannot enter banking details that will transmit to the IRS.  TurboTax doesn't allow it, because the IRS system won't read it anyhow. 

 

If you are still missing payments from the first two rounds issued, you can file a claim on the tax return that should generate a refund in order to file and transmit the data. 

 

If you are trying to submit data for the upcoming dependent care credit advance payments, it is expected that the IRS will open a portal for this as they did the first two stimulus rounds, but they have not announced the procedure for it yet.  

 

 

Level 3
May 12, 2021 7:46:33 PM

Thanks for your response but it does not fullly address my situation.  I am not missing paymetns from first two rounds so cannot file a claim on tax retrun.  I need to submit 202 taxes to get the 3rd stimulus for my dependent not myself.  I normally do not file as am on social security, however IRS said even if you do not file you MUST file to get my dependent stimulus payment and the banking information IRS has is wrong. It cannot be updated through IRS - they said to submit 2020 return with my banking infornation.  Just because I do not receive a refund or owe doesnt matter - they need my accnt info to get the dependent stimulus check. 

You are referring to dependent care credit and that is not what I am talking about.  I am talking abuot directions from IRS to file 2020 w banking ifno to get dpendent stim payment as there is no other way.

So are yo saying that Turbotx leader in tax prep does not have a way to do what the IRS is saying must be done?

 

Level 3
May 12, 2021 9:29:57 PM

ALSO  - I am doing my sons taxes and there is no place on 1040 to put in banking information to pay his taxes!!! He owes and I though you could put in banking info on 1040 like for refund but see no place! How does he pay the 1040 owed for federal and state? 

Expert Alumni
May 13, 2021 6:04:46 AM

You must go through the filing process and in step 2 it asks for banking information.  Once you have paid TurboTax then it asks for information on how you want to pay your tax liability.

Level 3
May 16, 2021 7:49:29 PM

Now I have tow questions:

I am doing my taxes and my sons...I oe nothing and get no refund and dont need to file except to get stimulus for dpendent son. IRS says to file 2020 but I cant put in banking info for stimulus.  If I dont use turbotax can i do taxes by hjand to put that info inor can i prinotff and white out xxx in turbotax and put it banking info ...is it just not allowed due to efile? 

 

qsnt 2: its May 16 late at night and didnt efile my sons yet and he owes $990- what happens if I efile but it gets rejected after May 17 - does he get pnalties?  is it safer now to printoff and mail it and how do I know what gets printed off. I prefer to efile but payments goes wtih the efile and ik am afraid if it gets rejected! HELP ME! 

Level 3
May 16, 2021 8:16:59 PM

What about if I printout return and whiteout the xxx and put in banking info and snail mail it? 

Or can i handwrite taxes with the forms donwloanded from IRS and fill it in that way? 

 

In other words is this a turbotax problme OR efile issue as you said IRS wont 'read' the info - so does that mean I can handwrite taxes and send in? 

 

I need to update banking info to get my dpendents stimulus...they have wrong banking on file. 

Expert Alumni
May 16, 2021 8:26:54 PM

Question 1: [Edited] Banking information is allowed, but only when e-filing either a refund or balance due. TurboTax Employee Expert @SusanY1 is correct, filing a zero would not be possible.

 

If your son did qualify to receive any stimulus payments as your dependent, your return would not be 0, though. Any missing stimulus payments for your dependent would result in a refund.  However, only dependent children under 17 qualify as dependents for the first and second stimulus payments.

 

To review how to enter your stimulus payments, follow these steps:

  1. Go to the search box and enter stimulus. Click the Jump to link.
  2. Answer Yes.
  3. At the next screen, Let's double-check the amount you received, answer No to edit the first-round and second-round amounts.
  4. If no stimulus amount was received, enter 0. An amount must be entered in each box. When finished, click Continue. Enter what was received. TurboTax will calculate any missing stimulus payment amounts. 

To see your paperwork, download the pdf by following these steps:

  • From the left menu, select Tax Home.
  • Scroll down to Your tax returns & documents and Show
  • Select 2020.
  • Navigate to the option to download the PDF of your return.
    • The forms are named in the top left and lower right hand corners of each page.
    • Navigate to Form 1040, page 2, Line 30 to see the stimulus payments for your dependent, now entered as the Recovery Rebate Credit

Question 2:

  • Regarding your concern for your son's return, see: What if I e-filed before May 17, but my return got rejected after the deadline? There is a grace period if the return is submitted before the deadline but was rejected. To minimize any chance of penalties.
    • But, there are two main types of penalties: Failure to file and failure to pay.
      • To avoid the failure to file, file an extension. See: How do I file an IRS extension (Form 4868)?
      • To avoid failure to pay, still pay the tax due today. There is no extra time to pay allowed. 
        • How can I pay my federal taxes? This article shows what you could do instead of paying with e-filing so that the payment would be received on time. It will be matched to his social security number. Yes, you can skip entering payment information and pay separately even if the return was not accepted yet. The IRS will always receive payments from people. Just be sure to identify what year and for whom.
        • What if I can't pay my taxes?
  • He would not get penalties for filing late if the e-file did succeed by midnight, May 17, 2021.
  • But he has to either pay the balance due, or set up a payment plan by midnight, May 17, 2021. 
  • Yes, you could print the return instead.
    • Change from e-filing in the File section. Following the prompts will eventually lead you to the chance of printing the returns. 
      • Print the option for All official forms required for filing, and
      • Save (or print) the option with all calculation worksheets for your records 
      • Mail this certified mail so that you can track it. It is a few dollars more at the post office, but useful to have the mailing postmarked with the date and time.

For any State Tax Returns needed to be filed, see: 

What are my options for getting my state refund or for paying any state taxes I owe?

 

Question 3: You are correct. I have edited this answer to say that you do not need to file. Due to your son's age, no additional stimulus payment can be received by you. However, he may be able to get the stimulus payments filing single, and not claimed as a dependent on anyone else's return. 

 

In general, regarding the wrong banking on file, the best thing to do is what you are doing. By filing the 2020 tax return, the banking information will be updated. 

 

See the rules for each of the stimulus payments here: 

The first stimulus payment was for up to $1,200 each.

The second stimulus payment was for up to $600 each.

 

[Edited 05/17/2021 | 6:09 AM PST]

 

@lcolantuoni14

Level 3
May 16, 2021 10:16:46 PM

!) asnwer to my qstn one about being bale to put in banking info differs from what other turbotax speicalists said:

To the person that just responded - i am more confused now..I must ot have worded my questions carefully...

I received different info from another turbtotax expert that said if I do not owe and do not get refund then I cannot put in bankin ginfo even though IRS directs me to do so to get my dependents stimulus. 

Here  is what they SusanY1 said at top of thread:

 
 

 

 SusanY1
Employee Tax Expert
 
 

Unfortunately, if you are not getting a refund you cannot enter banking details that will transmit to the IRS.  TurboTax doesn't allow it, because the IRS system won't read it anyhow. 

 

So, you said that wehn I get to file section I can put in banking info but that is only for if I owe taxes which is my sons case but not mine - I am usually a nonfilre  and am only doing taxes to get his depednent stimulus..

Are you saying that Susan Y is incorrect and I will be able to enter banking info even if I do not owe or get refund?

 

Also, I just think I read something that says if my adult dependent son - age 21 full time student made more than 4300 then he doesnt qualify.  In fact he did - does that mean he doesnt qualify anyway so need for me to file?  I know other people whose adult dependent college students made more than 4300 and got the stim payments of 1400.  

 

So, can i  put in my banking info even if i do not owe or get refund becuase other turbotax disucssions and my first asnwer from susan Y was NO - you said something different so i am confused!

My question was can i white out the xxxx on 1040 and put in my accnt info since I do not owed and get no refund...and was told turbotax wont let me put it in...what is the workaround for that so people can get the stimulus to their accnts? 

 

2) regarding qsnt about my sons taxes being submitted today May 17 but if they  get rejected after MAy 17 and he owes taxes...will he have  penalites? You said no penalties if the efile succeeds by midnight May 17 but I am asking if it gets rejected then does he have late file and lat pay penalites - becuase he owes $990 so I am afraid that if it takes a couple of days to reject then they wont get paymnent until ocrrected after May 19- or can I efile and not put inpayment info and pay separately directly thru directpay even if return not accepted yet?  Of will it not allow me to even pay separately through IRS website unless return was submitted? 

Since it is so late- is it less risky to mail in the return? 

 

And regarding hte IRS not reading info - you misunderstood - the Susan Y person who said no banking info can be input in turbotax if no refund or payment - she said that the IRS wont read banking info anwyway even if I did put it in - however the IRS says to file even if you noramlly dont to get the stimulus for dependents - so what is the way to fix this problem...

 

 

Level 3
May 17, 2021 1:35:16 AM

I cant follow that at all but when i go into worksheet to put in banking info and routing accnt info it doesnt carry over to 1040 becuase I dont get refund or owe but need it for stimulus - turbtoax really scrweed me up - now i dont know what to do this late hour- all was done just needed to put in banking info - thats the whoel reason why i am doing taxes - to get sstimulus as i dont need to file otherwise....do other services allow me to put in info?? 

Expert Alumni
May 17, 2021 6:45:05 AM

The stimulus money for a dependent under 17 was:

$500 for the first stimulus payment

$600 for the second stimulus payment

 

However, if he is providing more than 50% of his own support as a college student, then he could potentially receive up to:

$1,200 for the first stimulus payment

$600 for the second stimulus payment

 

Regarding the third stimulus, he could potentially receive that, as well. But, it would be done on the 2021 tax return in the spring of 2022. See: How will the third stimulus impact me?

Questions and Answers about the Third Economic Impact Payments — Topic G: Receiving My Payment | Internal Revenue Service

 

@lcolantuoni14