Please see the Customer Support phone number below for further assistance:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
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thank you
what is my activation cade
You need a 14 digit (for 2019) or 16 digit (for 2020) License Code to activate the Desktop program.
Where is the License Code?
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973