Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 9, 2023 7:58:32 AM

Can my choice for filing in 2022 go back to Basic? I used Deluxe on my 2021 taxes and do not need Deluxe in 2022. This option is not being shown. Can you help?

Would you please tell me how to get Basic Filing added back to my choices of filing options?  Deluxe was used last year, so they Turbo Tax took Basic off of choices to file.  Can you help?

0 2 307
2 Replies
Intuit Alumni
Feb 9, 2023 8:27:52 AM

If you haven’t already submitted payment or deducted the TurboTax fee from your refund, you can clear and start over to downgrade your product. Please see Can I downgrade to a lower-priced version of TurboTax Online? for more information. 

 

Please feel free to contact Customer Support if you need assistance.

@ncmichfan 
 

New Member
Feb 12, 2023 11:28:26 AM

I switched to Tax Slayer, because it was impossible for me to get back to Basic from Deluxe and realized my retirement credit was cancelled out anyway on my 2021 1040 and I had to pay for my Federal and State returns. This year would have been the same. With Tax Slayer my returns were free 

 

I will not be coming back to Turbo Tax