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New Member
posted Apr 25, 2024 3:46:36 PM

Can I uninstall today's update? I just opened TT and it installed updates. Now my return is gone! The menu gives no option to continue the return only to start a new one!

I'm done, I filed, I got my return, but now all my work is gone! I'd like to roll back to the install that worked!

0 2 17269
2 Replies
Level 15
Apr 25, 2024 4:03:23 PM

Did you use the CD/download?   Your tax files are not stored online.  They are on your own hard drive.  It sounds like you are trying to log in to an online account.  That is the wrong place to look for your return if you used the CD/download.

 

 

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-tax-file-computer/L0XJvPaJr_US_en_US?uid=lro5b507

 

Level 15
Apr 25, 2024 4:29:46 PM

Here is a community thread that includes how a user found a solution: https://ttlc.intuit.com/community/taxes/discussion/tax2023-file-disappeared/00/3254084/page/3